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FAQ

Are you different from other writing services? How?

We do not make false promises, like other companies do. We simply deliver world-class custom writing services on a daily basis. We do not make unreal guarantees but work hard to produce papers that reflect your personality and meet your expectations and needs. When you buy a research paper from Best-Writing-Service.com, you know that it is always an example of superior professionalism and outstanding customer support. We want to make sure you don’t fall victim to unknown writing sites and choose only the most professional writers to work with your writing tasks.

If I need help, how can I contact you?

Our customer service representatives are at your disposal 24/7/365. Feel free to contact any time you feel it is necessary, even at midnight. Call us, chat with us, email us, or use your personal page to write a message to the writer or administration. Our essay writing service is dedicated to providing continuous customer support at all times. We are always here to help you solve your writing problems.

What benefits do I get, if I choose your company?

The main benefit you get from our company is superior quality papers, research projects, dissertations, and anything that requires outstanding writing skills. We have spent years in the essay writing business, and we believe that continuous improvement is at the heart of all major achievements in any business, including writing. Therefore, we constantly monitor what changes our customers need and evolve. With the evolution of customers’ needs, our company evolves, too. We constantly expand the range of services available to our clients and work hard to ensure that you feel comfortable being our customer. When you buy a research paper from our website, you can use your personal page to send messages to the writer and administrators, provide some materials on the writer’s request, monitor the order progress, and verify your payments (i.e. reply to messages of our Financial Department). Everything we do is for your comfort and pleasure. You can have your paper completed any time, even at night. You can also download it any time, whenever you feel it is convenient for you. We have developed a sophisticated writer-match system that allows us to choose the most suitable writer to work on your custom writing. We hire new experts and qualified editors to meet the growing demand for written works. This way, you can be sure there is a qualified and educated writer available to work on your paper.

Do you provide only writing services?

Best-Writing-Service.com is an essay writing service, but writing is not the only type of service provided to customers. At Best-Writing-Service.com, you can also get outstanding editing/proofreading/formatting/rewriting services. You can order a research in any academic field. We have a team of superior professionals who can develop a research paper or project at any level of complexity, from High school to Ph.D. Feel free to order all types of academic writing from our company, from simple essays to dissertations and admission essays. Best-Writing-Service.com also accepts orders for more sophisticated projects, involving calculating, business projects, accounting and finance, and even PowerPoint presentations.

Will anyone else use my paper?

Never. We do not re-sell papers, and everything we create for our customers becomes their property. With Best-Writing-Service.com, you can be confident that your paper is only yours and does not go anywhere.

How can I be sure that my paper will be completed, once I have paid?

We guarantee timely delivery of all essays, papers, dissertations, and other writing services, once the payment is processed. We never let our customers down. We understand that they have placed their trust in our company and expect timely and professional services. We value every customer coming to our company, and with Best-Writing-Service.com you can have no worries about the quality of delivery of your orders. We do not seek short-term profits. We are long-term-oriented. This is why we provide only professional quality writing support, and you can be sure that you always get your paper on time.

What is the paper I get is not what I expected?

You can always request a free-of-charge revision, through your personal page. You can contact the writer and message them, along with your comments and requirements for the final paper within 48 hours after order delivery. Long papers (20+ pages) can be revised within 30 days after order deadline expiration, without any additional charges. You yourself choose an amount of hours writers have to complete the revision, but might take up to 24 hours to revise your paper. However, if the revision requirements differ from the initial instructions or the revision request was sent after 48 hours have passed after the completion, you will have to place an additional order to compensate writer’s work on new instructions/ or late revision request. The amount of fee will depend on the complexity of the task. Please, see our Pricing page for more details or contact support team for clarifications. At the same time, we highly recommend all customers to provide clear revision instructions and state what initial requirements were not followed by the writer, so that we will correct the paper accordingly.

If, for any reason, you consider that your order still does not match with your original instructions and you have solid reasons to think in this way, you can request a refund of your order and we will carefully investigate the issue. We assure you that all our writers follow customer’s instructions, so there are extremely low chances of such instances. You can send a refund request to our Refund Department within 14 days after order deadline expiration. If your comments refer to the plagiarism issue, please do not forget to send us a plagiarism report. For more information, please check our “Terms and Conditions” section or contact Support Team for the respective clarifications regarding the refund process.

Do you have a privacy policy?

We do have a privacy policy and we never store any information provided by our customers. All personal details mentioned during registration/order submission will never be disclosed to the third party. It will be used for the inside usage only. We ask all customers to provide a valid phone number and email, so that our members of Support Team will be able to contact them when needed. Sometimes customers should verify their orders and reply to questions to our Financial Department. There might be also instances when our writer needs important clarifications regarding order content, without which he/she cannot complete the order because the customer is the only one who knows what was instructed by the professor. Therefore, we assure you that your personal information will be used only in very urgent instances and will never be disclosed to anyone else.

Do you charge any hidden fees?

Our company has no hidden fees, and our main principle is providing confidence and comfort to all customers. You can have a look at our pricing policy and be sure that we won’t charge anything extra. We guarantee that you pay no more than the price you see on our webpage/order form. To see the total price, please fill out all the needed fields.

How will you keep in touch with me?

One of the main benefits of our company is enabling customers to monitor their order progress. Our customer support representatives will certainly inform you, in case of any changes in your order status. However, we also ask you to be extremely attentive when filling out the order form. Please, make sure all telephone numbers and contact details are provided correctly, so that we can contact you without any delay. Moreover, sometimes instructions require additional clarifications, so please respond to writers’ clarification messages. Without customer’s clarifications, it will be difficult to complete the order, so we highly encourage each client to monitor the writing progress.

Can I talk to the writer online?

Confidentiality is one of our key values, in terms of both customers’ and writers’ side. This is why we keep our writers’ details completely confidential. Our goal is to ensure the maximum protection from any external risks. At Best-Writing-Service.com, you will not be able to communicate with writers live. However, you can always use our messaging system to contact writers and customer service professionals. You can stay in touch with everything taking place in our company. Use your personal page to contact the writer and answer the questions you may have regarding your order.

What if I need an urgent paper?

You can always place urgent papers on our website and choose the most suitable urgency (3 hours, 6 hours, etc.) in the order form. If you have already ordered essay writing from Best-Writing-Service.com, you will need to use your login and password to enter your personal area. Message our customer support representatives if you have any technical problem, and we will try our best to help you. If you are new to our website, please, contact our customer support representatives in any way which is convenient for you. Our customer support works 24/7/365 and we will find resources and time to assist you in solving your problem.

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